Welcome to Response Food Process Engineering –

repair & maintenance engineering services to the food service industry

 

Response Food Process Engineering was established nearly 20 years ago by Terry Fry, who owns and manages the business today.We are proud to work with small businesses right up to large factories across the greater South West of England and across the UK.  We provide a high quality, comprehensive full mechanical and electrical engineering service to the Food Processing Industry. We provide specialist maintenance, repair, installation and other services to the food service industry. Find out more about us.

You can reach us as follows:

Call us on: 07768 160014 
 

 

Primarily, we cover the following geographical areas – as well as offering a nationwide service:

  • Devon – including Plymouth, Exeter, Torquay, Paignton, Exmouth, Newton Abbot, Barnstaple, Tiverton, Brixham, Teignmouth…
  • Cornwall – including St Austell, Falmouth, Camborne, Penzance & Newlyn, Truro, Newquay, Saltash, Redruth…
  • Somerset – including Bath, Weston-super-Mare, Taunton, Yeovil, Bridgewater…
  • Dorset – including Bournemouth, Poole, Christchurch, Weymouth, Blandford Forum, Sherborne, Dorchester, Bridport…
  • Wiltshire – including Salisbury, Swindon, Chippenham, Trowbridge, Melksham…
  • Bristol and the surrounding area
  • Gloucestershire – including Gloucester, Cheltenham, Stroud, Cirencester…
 

In summary, we provide:

 

Our Services

Below you will see more information on our specialist repair maintenance services to the food service industry. We provide installation, maintenance and repair services, ensuring all your food processing and catering equipment is in tip-top condition – from vacuum packers and fryers to mixers, from coffee roasters to bake-off ovens and other bakery equipment…

Repair & maintenance engineering services to the food service industry. Breakdown, repair and emergency repair, emergency response, emergency call out services for the food processing industry. Bake-off ovens, catering equipment, bakery equipment, vacuum packers, vacuum packaging machines, fryers, pastry warmers, mixers, spiral mixers, steam cookers, grills, bakery plant, hotplates, baggers, BDMs, bread slicers, deck ovens, rack ovens, inline ovens, potato peelers, mincers, slicers, smokers, steam cookers, tray sealers, claw crushers, coffee roasting equipment, coffee roaster

Breakdowns and Emergency Response

We understand the impact of downtime. So we offer an Emergency Response service, as well as a breakdown service. We aim to provide a same day response to most breakdowns, if required. Non-urgent breakdowns can be scheduled in to suit your production planning.  
Call us 07768 160014.

 

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Repair & maintenance engineering services to the food service industry. Routine maintenance contracts, routine service contracts for the food processing industry. Bake-off ovens, catering equipment, bakery equipment, vacuum packers, vacuum packaging machines, fryers, pastry warmers, mixers, spiral mixers, steam cookers, grills, bakery plant, hotplates, baggers, BDMs, bread slicers, deck ovens, rack ovens, inline ovens, potato peelers, mincers, slicers, smokers, steam cookers, tray sealers, claw crushers, coffee roasting equipment, coffee roaster

Routine Maintenance 

Our routine service and maintenance schedules are designed to ensure that you obtain the maximum benefit from your production machinery.

 

Having a machine serviced at regular intervals can help to spot faults before they become major problems and contribute to loss-making downtime. Our knowledge of food production…

 

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Repair & maintenance engineering services to the food service industry. Tailored maintenance contracts, tailored service contracts for the food processing industry. Bake-off ovens, catering equipment, bakery equipment, vacuum packers, vacuum packaging machines, fryers, pastry warmers, mixers, spiral mixers, steam cookers, grills, bakery plant, hotplates, baggers, BDMs, bread slicers, deck ovens, rack ovens, inline ovens, potato peelers, mincers, slicers, smokers, steam cookers, tray sealers, claw crushers, coffee roasting equipment, coffee roaster

Tailored Maintenance Contracts

Firstly a technician will attend site and identify which machinery you wish to have serviced. They will then draw up a list of these machines, noting all details and additional components. Back in the office, a schedule will be drawn up and specific tasks will be assigned to each machine at given intervals.

 

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Repair & maintenance engineering services to the food service industry. One-off service, one-off servicing for the food processing industry. Bake-off ovens, catering equipment, bakery equipment, vacuum packers, vacuum packaging machines, fryers, pastry warmers, mixers, spiral mixers, steam cookers, grills, bakery plant, hotplates, baggers, BDMs, bread slicers, deck ovens, rack ovens, inline ovens, potato peelers, mincers, slicers, smokers, steam cookers, tray sealers, claw crushers, coffee roasting equipment, coffee roaster

One-off Servicing

If you feel that a full service schedule is not suitable for you, then we can arrange to carry out a ‘one-off’ service to help improve the reliability of one or more of your machines. This is usually done in two stages. The first stage involves a technician attending your site and carrying out a general lubrication and replacement of …

 

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Repair & maintenance engineering services to the food service industry. Routine maintenance contract, routine service contract, repairs, breakdown, emergency repairs, emergency response, emergency call out, one-off serving of vacuum packers / vacuum packing equipment / vacuum packaging equipment in the South West.

Vacuum Packer Services

At Response we have identified a need for a specialism in vacuum packers so we have made sure that all our technicians have had extensive training in the field. As well as an emergency breakdown service, we offer routine maintenance on any make and size of vacuum packer. Routine maintenance is vital …

 

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Repair & maintenance engineering services to the food service industry. Additional electrical circuits and distribution boards Air handling (intake and exhaust) Bread slicer blade changing Complete in-house machine shop facilities Contract lighting (ensuring food safety around glass) Control panel design and build service Fabrication Full electrical installation (from utilities supplier fuses inwards) Hydraulic systems Machinery upgrades, rebuilds, modifications Mobile stainless steel welding PAT testing Periodic fixed wire testing and certification Pneumatic systems Potato peeler re-gritting service Routine filtration servicing Whole or part factory moves

Other Services

We provide a wide range of other services, including: full electrical installation; whole or part factory moves; machinery upgrades, rebuilds, modifications; PAT testing; contract lighting; periodic fixed wire testing and certification… We also have complete in-house machine shop facilities.

 

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Customer Testimonials

Bakery and Patisserie Support Services

Response Food demonstrate a professional service that is integral to the continued success of our business.  Response have a fantastic understanding of all of our equipment, so as faults arise these are quickly resolved and we are back baking. Terry, in particular, has a great wealth of experience, which sets Response ahead of the rest. Chris Hallett, MD, Halletts The Bakers, www.hallettsthebakers.co.uk, October 2016

 
 

Butchery and Bakery Support Services

Our site consists of butchery and bakery equipment working round the clock 52 weeks a year, so it is vital we have reliable and well maintained equipment.  6 years ago Response came to me highly recommended by an associate in the food trade. We have never looked back from that day. To say that Response Food-Process Engineering are reliable and conscientious is an understatement.  Terry has a vast amount of knowledge and is a very competent engineer. 99.9% of the time he will have you back up and running in no time. He once said “I can do my best, but miracles take a little longer”.
Andrew Hill, Technical Manager, Brian Etherington Meat Company Limited, www.etherington-meats.co.uk, October 2016

 
 

Fish and Crab Support Services

Since switching to Response number of years ago, we have always found them efficient, responsive and helpful. They clearly understand the time pressures we are under to meet the requirements of our high profile clients and are always contactable in emergencies. They arrange regular service calls at times when our process facility is inactive, a boon in reducing interference in product flow. I will continue to utilise this excellent service going forward as we expand.
Ian McCarthy, Senior Technical Manager, Kingfisher, Brixham, www.kingfisherbrixham.co.uk, October 2016

 
 

Coffee Roasting Support Services

We have been using Response for 5 years and would highly recommend their services.  Always prompt and professional, we always fell very well looked after! They are an essential resource, keeping our machinery in tip-top condition!
Lorraine Bridden, Director, Owens Coffee Roasters, Modbury, www.owenscoffee.com, October 2016

 
 
 
 

 

Contact Us

For more information about any of our services or to request a quote, call on 07768 160014, email us at info@responsefoodengineering.co.uk or fill out the form on our contact page.

 
 

Response Food-Process Engineering – your trusted partner for 20 years – providing specialist repair maintenance engineering services to the food service industry.